Last Updated: July 19, 2025
At Gyftcard.in, operated by POSTMAC VENTURES PRIVATE LIMITED, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you visit our website, make purchases, or interact with our services. By using Gyftcard.in, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Contact Details: Name, email address, phone number, and billing/shipping address provided during account creation or checkout.
- Payment Information: Payment method details (e.g., credit/debit card numbers, UPI IDs) processed securely through trusted payment gateways. We do not store your payment details.
- Account Information: Login credentials and preferences if you create an account on Gyftcard.in.
1.2 Non-Personal Information
- Browsing Data: IP address, browser type, device information, operating system, and website usage patterns (e.g., pages visited, time spent) collected via cookies, web beacons, or analytics tools.
- Analytics Data: Aggregated data about user behavior to improve our website and services.
1.3 Transaction Data
- Purchase Details: Information about gift cards purchased, including type, value, order number, and transaction date.
- Communication Records: Emails, chats, or other correspondence with our customer support team.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including delivering digital gift cards to your email.
- Communicate with you about your account, orders, or customer service inquiries.
- Personalize your experience by recommending relevant gift cards or promotions.
- Analyze website performance and user behavior to enhance our services.
- Send marketing emails or notifications (with your consent), which you can opt out of at any time.
- Comply with legal obligations, such as tax reporting under GST (GSTIN: 06AAPCP5039G1Z7) or resolving disputes.
3. Data Sharing
We share your information only in the following cases:
- Service Providers: With trusted third parties (e.g., payment processors, email delivery services) to process payments or deliver gift cards.
- Legal Compliance: To comply with Indian laws, court orders, or government requests, including tax authorities (PAN: AAPCP5039G; TAN: RTKP17505F).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
- We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
- We use industry-standard encryption (e.g., SSL/TLS) to protect your data during transmission.
- Access to your information is restricted to authorized personnel only.
- While we take reasonable measures to secure your data, no online platform can guarantee absolute security. You share information at your own risk.
5. Your Rights
Under applicable Indian laws, you have the right to:
- Access or request a copy of your personal information.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention requirements.
- Opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us.
- To exercise these rights, email us at connect@gyftcard.in with your request.
6. Cookies and Tracking
- We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic.
- You can manage or disable cookies through your browser settings, but this may affect website functionality.
- Third-party analytics tools (e.g., Google Analytics) may collect anonymized data about your visit.
7. Data Retention
- We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax records for 7 years under Indian tax laws).
- Inactive account data may be deleted after 2 years of inactivity, unless otherwise required.
8. Third-Party Links
- Gyftcard.in may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Changes to This Policy
- We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
- Continued use of Gyftcard.in after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions, concerns, or to exercise your rights, please contact:
- POSTMAC VENTURES PRIVATE LIMITED
3rd Floor, Orchid Center, Golf Course Road, Sector-53, DLF QE, Gurgaon-122002, Haryana, India - Email: connect@gyftcard.in
- Phone: +91 9540350595
- CIN: U66190HR2025PTC129138
